While elevators are major components of most commercial buildings, “It’s all about proper maintenance, efficient service, safety, communication, responsiveness and a solid client rapport,” says the positive and upbeat Jim Brownlee, P.Eng., of Bambrough And Associates.
This year, the industry-leading company is celebrating a distinguished 25 years of a committed and respected reputation for elevator consulting.
Testimonials about Bambrough’s elevator service excellence are at The Bow, SAIT, the 185 elevators of YYC Calgary International Airport, many Calgary area condo buildings, Brookfield office buildings and more than 20 Yale Properties buildings throughout Canada, and even into USA with the American Dream mall in New Jersey.
The dynamic Calgary company also provides electrical, fire alarm and security consulting services for residential and small to medium commercial properties.
While safety is always a priority, the elevator is not only an essential part of a commercial building’s smooth and effective operations, but it is also subtle but significant for impacting a building’s image and public perception.
It’s a proven fact! Flawlessly functioning elevators are essential equipment of a well-managed building; they minimize resident and visitor frustration and reflect positively on the building and its management.
(After all, there are few building quirks more annoying than a hastily posted Elevator Out of Order sign.)
“Being up to date about the elevator equipment and the latest technology is a must,” Brownlee emphasizes. “But we earn our reputation and the trust of our clients with the tremendous skill and experience of our people.”
Bambrough clients trust the skill and hands-on know-how of JC Bawa, Bruce Schmidt, Randy Brown, Douglas Warne, Peggy Phillips, Cory Beath and Jim Brownlee – each with more than 20 to 50 years of elevator industry service experience.
JC is the current chair of elevator technical council for safety codes council of Alberta and Jim is past chair.
Although Jim and JC bought the respected company in 2013, they credit founder Garry Bambrough for inspiring the industry leading Bambrough And Associates focus. No doubt about it. Bambrough’s solid, 25-year reputation sets the company apart.
“Especially in the elevator service and maintenance industry, responsiveness, communication and trust are so important.”
In addition to the up-to-date technical aspects of the elevator service and maintenance business, a solid rapport with building owners and managers is an indispensable Bambrough And Associates specialty.
“It is more important than ever to be involved with clients and projects. We focus on being thoroughly familiar with all the project details, the specifics of the client’s situation. Phone calls, meetings or emails. The client relationship is maintaining constant communications and rapport.”
Understanding the client’s needs and expectations and timely responsiveness is the Bambrough difference.
“We know the industry. We understand the problems, and we know the solutions,” he says with positivity. “We understand that downtime is a frustrating and time sensitive service issue.”
Bambrough’s exceptional 25-year track record is also an industry example that reliable and effective elevator service is more, much more, than stereotyped emergency service calls and asap troubleshooting.
Brownlee emphasizes that Bambrough helps clients save money by evaluating proposals from elevator companies and provides Prime consulting services incorporating all services and trades.
He is positive and proud about Bambrough’s great local industry relationships, from the many years of the company working closely with large manufacturers in the elevator business.
The Bambrough feedback is definite. The company’s extensive elevator expertise helps manage a building’s complex situations.
The client-focused elevator services include site inspections and reports which are part Maintenance Quality Audits, Maintenance Control Program (MCP) evaluations, Maintenance Contracts, Due Diligence Reports with condition assessments and Reserve Funds projections, and all aspects of elevator Maintenance Management.
Because building owners and managers are constantly reassessing ways of reducing elevator maintenance costs, efficient elevator maintenance is also smart management.
Most building operators agree that all types of elevators can be expensive to repair when they break down, especially when the problem is caused by neglected maintenance and repairs.
Jim Brownlee mentions the unavoidable Murphy’s Law that although things do happen, regular service and maintenance minimizes wear and tear, and avoids unexpected elevator problems.
Another dimension of Bambrough’s specialty and uniqueness is being plugged-in and up to date about technology, equipment, common and flukey problems and the best possible solutions.
In Calgary, as in most major areas, some buildings are relatively new. Some are established, vintage and have been around a while. He adds that, for all commercial buildings and for elevator safety and efficiency, modernization is big issue.
Technology, building sciences and ways of doing things change. For commercial building elevators, many new codes make some older equipment harder to maintain over time. They must be upgraded and modernized.
“Modernization of elevators is driven by many factors, including reliability, obsolescence, safety, performance, aesthetics and even tenant satisfaction.”
The dynamic and industry-respected Bambrough And Associates is much in-demand, for assisting building owners and managers with all aspects of modernization projects. Making sure the building gets the right product for its needs, the best price and ensuring that the equipment is installed to the highest quality.
Savvy developers, owners and property managers know that, when it comes to the elevators, preventative maintenance, repairs and constant upgrading are not only crucial, but it is also smart business.
Proper maintenance is valuable for protecting an owner’s investment. It reduces liability, and also provides the unmeasurable but potent good-business benefit of keeping tenants happy.
Responsiveness, communication, a solid rapport with client – and 25 years of industry respect and experience – keeps Bambrough And Associates in an elevator service and maintenance league of its own.
1225 18 Ave NW, Calgary, AB T2M 0W3
(403) 282-5645 | www.bambroughandassociates.ca
